{"id":1308,"date":"2019-05-15T14:54:02","date_gmt":"2019-05-15T12:54:02","guid":{"rendered":"https:\/\/terre-alternative.fr\/?p=1308"},"modified":"2020-02-24T16:39:14","modified_gmt":"2020-02-24T15:39:14","slug":"enquete-satisfaction","status":"publish","type":"post","link":"https:\/\/terre-alternative.fr\/index.php\/2019\/05\/15\/enquete-satisfaction\/","title":{"rendered":"Ce que vous dites de nous !"},"content":{"rendered":"\n

Enqu\u00eate de satisfaction<\/h2>\n\n\n\n

\u00c0 l’occasion de ses deux ans d’existence, le moment du premier bilan est venu pour terre alternative<\/a>. Afin de continuer la progression de l’entreprise et de son \u00e9quipe, nous avons r\u00e9alis\u00e9 une enqu\u00eate de satisfaction aupr\u00e8s de nos clients et \u00e0 notre plus grande joie ils ont r\u00e9pondu pr\u00e9sent. <\/p>\n\n\n\n

Nous avons tout d’abord lanc\u00e9 l’enqu\u00eate par e-mail avant de relancer les clients par t\u00e9l\u00e9phone dans l’objectifs d’avoir des r\u00e9sultats repr\u00e9sentatifs des r\u00e9ponses re\u00e7u. Notre taux de r\u00e9ponse est de 33% ce qui est consid\u00e9r\u00e9 comme satisfaisant. <\/p>\n\n\n\n

Les r\u00e9sultats<\/h3>\n\n\n\n
\"\"<\/figure>
\n

Quelle a \u00e9t\u00e9 l’importance de notre site internet terre-alternative.fr dans votre prise de d\u00e9cision pour faire appel \u00e0 nos services ?<\/h4>\n<\/div><\/div>\n\n\n\n

Bien que pour presque la moiti\u00e9 de nos clients, l’importance du site internet est n\u00e9gligeable, il n’en reste pas moins vitale pour permettre au personnes ne nous connaissant pas de d\u00e9couvrir nos domaines d’actions. <\/p>\n\n\n\n

<\/div>\n\n\n\n
\"aspect<\/figure>
\n
Comment noteriez-vous l’aspect esth\u00e9tique \/ le rendu final des travaux r\u00e9alis\u00e9s ? (..\/5)<\/h5>\n<\/div><\/div>\n\n\n\n

Plus de la moiti\u00e9 de nos clients nous donne la note maximale quant \u00e0 l’aspect esth\u00e9tique des travaux r\u00e9alis\u00e9s chez eux.<\/p>\n\n\n\n

Note moyenne : 4.2\/5<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"confort<\/figure>
\n
Comment noteriez-vous l’\u00e9volution du confort ressenti dans votre maison suite aux travaux ? (..\/5) <\/h5>\n<\/div><\/div>\n\n\n\n

L’ensemble des personnes \u00e9tant concern\u00e9s par des travaux d’am\u00e9lioration des performances thermiques est satisfait des r\u00e9sultats. <\/p>\n\n\n\n

Note moyenne : 4.6\/5<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"d\u00e9roulement<\/figure>
\n
Comment noteriez-vous le d\u00e9roulement du chantier ? (..\/5) <\/h5>\n<\/div><\/div>\n\n\n\n

Plus de 90% des personnes ayant r\u00e9pondu pense que le d\u00e9roulement des chantiers de terre alternative m\u00e9rite une note 4 ou plus sur 5.<\/p>\n\n\n\n

Note moyenne : 4.6\/5<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"qualit\u00e9<\/figure>
\n
Comment noteriez-vous la qualit\u00e9 du service apr\u00e8s-vente ? (..\/5) <\/h5>\n<\/div><\/div>\n\n\n\n

Environ 1\/3 de nos clients n’ont pas eu besoin de faire appel \u00e0 notre service apr\u00e8s-vente, tout en sachant aussi que 1\/4 d’entre eux en sont tr\u00e8s satisfait.<\/p>\n\n\n\n

Note moyenne : 4.5\/5<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"note<\/figure>
\n
Quelle note globale donneriez-vous \u00e0 l’entreprise Terre-Alternative ? (..\/5) <\/h5>\n<\/div><\/div>\n\n\n\n

La note globale de l’entreprise nous permet de voir qu’aucune d’elles n’est en dessous de la moyenne, et que pratiquement la moiti\u00e9 de nos clients estiment que l’entreprise m\u00e9rite la note maximale.<\/p>\n\n\n\n

Note moyenne : 4.3\/5<\/p>\n\n\n\n

<\/div>\n\n\n\n

Vos petits mots <\/h3>\n\n\n\n

\u00a0\u00bb Vous travaillez un mat\u00e9riaux noble \u00ab\u00a0La Terre\u00a0\u00bb continuez \u00e0 la valoriser comme vous le faites \u00a0\u00bb HAMON O. <\/p>\n\n\n\n

\n\n\u00ab\u00a0Travail s\u00e9rieux. Tr\u00e8s beau travail de parement pierres. A l’\u00e9coute du
client.\u00a0\u00bb DU LAZ E. \n\n<\/p>\n\n\n\n

\u00ab\u00a0Des gens qui savent travailler la pierre, pleins d’initiatives et de conseils.\u00a0\u00bb Puillandre E. <\/p>\n\n\n\n

\u00ab\u00a0Bonne continuation dans cette belle aventure \u00e9cologique !\u00a0\u00bb Parbot F.<\/p>\n\n\n\n

\u00ab\u00a0Nous avons trouv\u00e9 agr\u00e9able la relation avec le responsable et l’\u00e9quipe de chantier dans son ensemble, tant dans le conseil que la franchise et la simplicit\u00e9 des \u00e9changes. \u00a0\u00bb Luneau V.<\/p>\n\n\n\n

Si vous n’avez pas encore r\u00e9pondu \u00e0 l’enqu\u00eate et que vous souhaitez le faire cliquez ici.<\/a><\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Enqu\u00eate de satisfaction \u00c0 l’occasion de ses deux ans d’existence, le moment du premier bilan est venu pour terre alternative. Afin de continuer la progression de l’entreprise et de son \u00e9quipe, nous avons r\u00e9alis\u00e9 une enqu\u00eate de satisfaction aupr\u00e8s de nos clients et \u00e0 notre plus grande joie ils ont r\u00e9pondu pr\u00e9sent. Nous avons tout […]<\/p>\n","protected":false},"author":1,"featured_media":1324,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[65,1],"tags":[66],"class_list":["post-1308","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites","category-non-classe","tag-actualites"],"jetpack_publicize_connections":[],"yoast_head":"\nEnqu\u00eate de satisfaction de Terre alternative - terre-alternative.fr<\/title>\n<meta name=\"description\" content=\"Nous avons r\u00e9alis\u00e9 une enqu\u00eate de satisfaction aupr\u00e8s de nos clients et \u00e0 notre plus grande joie ils ont r\u00e9pondu pr\u00e9sent.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/terre-alternative.fr\/index.php\/2019\/05\/15\/enquete-satisfaction\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Enqu\u00eate de satisfaction de Terre alternative - 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